Maintenance Product Sales Manager

Purpose of Position

The Maintenance Product Sales Manager is responsible for supporting the development and execution of strategic initiatives that drive growth in both Maintenance and Cabin Safety revenues across domestic and international markets. This role serves as a subject matter expert on Maintenance and Cabin Safety products, services, and offerings, partnering closely with Sales, Maintenance & Cabin Operations, Customer Support, and OEM Partnership Directors,  to identify opportunities, strengthen customer relationships, and deliver solutions that align with customer needs and business objectives. This role will contribute to market expansion support, improve customer engagement, and support the organization's overall commercial and operational goals

Tasks and Responsibilities

•    Generate new business opportunities through outbound prospecting, lead generation, networking, and targeted market research
•    Support and, where appropriate, independently manage selected agreements and opportunities through the sales cycle
•    Monthly travel to Learning centers providing Maintenance and/or Cabin Safety training
•    Maintain accurate CRM records, pipeline reporting, and commercial documentation
•    Track Maintenance and Cabin Safety key activities to meet or exceed performance targets 
•    Qualify opportunities, identify customer requirements, and position appropriate training solutions through consultative sales conversations
•    Analyze market trends, customer requirements, competitive activity, and business performance to identify opportunities for growth
•    Work closely with sales and operations leadership to assist with the development of strategic initiatives and campaigns designed to increase Maintenance and Cabin Safety revenues across domestic and international markets
•    Establish mutually beneficial relationships with identified partners, including on-site relationship development
•    Represent the organization in customer meetings and industry engagements as needed
•    Identify opportunities to build and maintain strong relationships with existing customers, clients and key stakeholders to increase customer retention 
•    Develop recommendations that enhance the value and competitiveness of Maintenance and Cabin Safety offerings based on regulatory requirements

Minimum Education

•    Bachelor’s degree, preferred
•    Equivalent commercial, aviation, or sales experience will also be considered

Minimum Experience

•    5+ years' experience within sales, business development, customer-facing commercial roles, or aviation-related environments

Knowledge, Skills, Abilities

•    Ability to travel 25%-50% monthly to learning centers conducting Maintenance and/or Cabin Safety training
•    Attend sales and partner events, as well as in-person meetings as needed
•    Confident communicator with the ability to build relationships across a broad range of customer profiles and seniority levels
•    Experience meeting and exceeding Maintenance and Cabin Safety sales targets
•    Results-focused thinker that can bring new ideas for generating business
•    Fluent in English with strong verbal and written communication skills
•    Commercially minded with strong organizational and prioritization skills
•    Adaptable and comfortable managing varied customer requirements in a fast-paced environment
•    Ability to learn technical products, aircraft programs, and operational requirements quickly
•    Strong attention to detail and ability to coordinate information across multiple internal teams
•    Comfortable working across international regions and time zones
•    Self-motivated, resilient, and driven to achieve results
•    Strong computer literacy including CRM systems and Microsoft Office Suite
•    Team-oriented with a collaborative and professional approach
•    Strong interest in aviation and customer service excellence 

Physical Demands and Work Environment

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and communicate. The employee may be required to stand; walk; sit. Specific vision abilities required by this job include the ability to view monitors, technical documents, and reference material. The noise level in the work environment is usually low to moderate.