Courseware Project Manager, Lead

Purpose of Position

The Courseware Project Management Lead oversees and manages enterprise and courseware-specific projects using established project management principles and practices.   This position also develops and maintains the project management systems, structures, and SharePoint for the Courseware project management organization. 

Tasks and Responsibilities

• Lead and oversee projects from initiation to implementation, ensuring integration across enterprise business units. 
• Develop and implement best practices for PMO standards, processes, and policies relating to the program/project lifecycle.
• Ensure compliance and consistent use of the program/project standards processes, tools, and methodology.
• Identify and monitor overall program costs, timing, and deliverables to ensure key milestones are achieved.
• Prepare detailed project plans and estimates for all project phases. 
• Set up data analytics dashboards and reports in support of stakeholder requirements. 
• Oversee user acceptance testing activities and transition from UAT to production environment. 
• Manage quality control ensuring business need interdependencies, risks, and issue resolution. 
• Manage project follow-up activities and assess performance to define any opportunities for improvement. 
• Capture customer feedback, lessons learned and recommend methods for increasing efficiencies. 
• Create and deliver presentations to senior executives that include project status, results, and metrics.
• Provide input for emerging technologies, methods, and best practices to generate new opportunities for business operations.   
• Analyze trends in specific focus areas and recommend process/policy changes.
• Create business transformation plans including change management requirements ensuring alignment with overall organization strategy. 
• Collaborate with Director of Training Products for Courseware/Standards, Director of Courseware Technology, and other stakeholders to improve internal and external customer experiences.
• Travel of 20%+ is required for the position.

Minimum Education

• Bachelor’s or Master’s degree in business administration, information systems, or related field, or equivalent work experience.

Minimum Experience

• Minimum 8 years of IT and/or business experience
• PMP certification and/or Agile certification preferred

Knowledge, Skills, Abilities

• Excellent verbal and written communication skills
• Technical expertise in Smartsheet project management tools and data analytics
• Strong understanding of financial processes for high volume transaction driven systems and processes
• Skills in implementing large scale project and/or product rollouts to internal/external customers
• Ability to provide clear leadership direction, resolve conflict, and manage expectations
• Ability to maintain confidentiality for non-disclosure projects
• Ability to lead large, full-scale projects for simultaneous initiatives
• Ability to multi-task in complex situations with tight deadlines
• Ability to implement effective project management processes and frameworks utilizing innovative tools
• Experience analyzing complex issues and delivering appropriate solutions

Physical Demands and Work Environment

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee may be required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. The noise level in the work environment is usually moderate.

FlightSafety is an Equal Opportunity Employer/Vet/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

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