Ops Support & Compliance Coordinator

Purpose of Position

Working as part of our small and established Standards team, alongside an experienced member of staff, you will help us to ensure that we maintain and validate the qualifications of our Instructors and Examiners. This will help to keep us fully compliant with the legislative and regulatory requirements from our company and external organisations.

Minimum Education

• Associate's degree from a two-year college or technical school preferred, or three years' related experience and/or training; or equivalent combination of education and experience; equivalency years experience substitution must be in related field.

Minimum Experience

We require you to have at least two years’ experience within an administrative role, ideally (but not necessarily) with compliance experience. We also require you to have been educated to A’ level standard or equivalent and possess a GCSE qualification, or equivalent, in English and Maths.

Knowledge, Skills, Abilities

Accuracy and attention to detail with an understanding of how to present documents professionally is important, as is an understanding of the responsibilities of working with confidential information.

You’ll need to exercise discretion, use your initiative and prioritise to meet specific time requirements. You’ll also need to recognize when it is appropriate to escalate matters for additional guidance to your manager and other members of the team.

You will have a friendly and professional attitude to develop excellent relationships with both colleagues and clients. Effective verbal and written communication skills are required to liaise with people at all levels. You’ll need to use your initiative and be confident enough to persuade, negotiate and challenge if needed, although full support will be provided.

You will be proficient in standard office IT such as Microsoft office. It is also important that you have sufficient experience of databases in order to input, interrogate, interpret and present information in a report format to meet different levels of understanding within the organization. You’ll be accountable for information management to ensure that relevant data is accurate, timely, accessible, and can be presented in a coherent way.

Knowledge of data quality principles and standards relating to information security, with knowledge and experience of best practice in compliance processes and procedures would be helpful, but is not essential. Knowledge of the different regulations and license requirements within the aviation industry would also be beneficial but are not essential.

Work Environment

We offer a competitive salary, a professional and friendly working environment with many additional benefits, including and not limited to free parking, subsidized restaurant, pension, health insurance and a generous leave entitlement.

The Right to Work in UK is essential.