Manager, Corporate Communications

Purpose of Position

The Manager, Corporate Communications is the “reporter of the business.” This person is an excellent storyteller and writer, someone who can engage others, and a key collaborator who shapes the corporate communications strategy. This role will support FlightSafety International cross-functional partners by developing and activating internal messaging and strategies, while ensuring alignment to the company's mission, vision, principles, and brand.

Tasks and Responsibilities

The following duties are essential to the successful and satisfactory performance of this job. Other duties may be assigned.

• Oversees the development of the Communications Team, including consistent, quality work and overall workflow of assignments.
• Identifies and capitalizes on opportunities to promote and positively represent the organization through internal communication, specifically aligning to feedback from employees and ensuring senior leaders are well-informed on strategies and messaging.
• Participates in the design and execution of the companywide communication strategy, in addition to supporting philanthropy and sustainability strategies.
• Prepares, develops, and implements crisis communications.
• Maintains and owns all communication channels and platforms, intranet sites, TV signage, and emailing platforms. Manages efficient posts/emails as needed and handles removal and/or archival of expired or outdated content. Responsible for tracking and measuring the effectiveness of the site (e.g., Employee usage, open rates, etc.).
• Builds strong relationships with all levels of the organization when evaluating communication needs.
• Develops content and initiates editorial development, follow up, and measurement within an established deadline.
• Elevates various business units through the orchestration of celebratory weeks and/or events highlighting employee stakeholder groups.
• Actively participates in functional leadership meetings as a trusted thought partner.
• Seeks to have a deep understanding of the communications preferences for each business unit's employees.
• Participates on special project teams.

Minimum Education

Bachelor’s degree in Communications, Journalism, Public Relations, Marketing or related fields or equivalent work experience.

Minimum Experience

7+ years' progressive experience in communications, aviation, change management, or equivalent.

Knowledge, Skills, Abilities

• Advanced ability to listen to understand, analyze, interpret, and strategize.
• Experience with supporting all levels of leadership and the ability to flex from strategic to tactical when needed.
• Ability to influence through words; strong listener who can capture the voice of leaders and translate accordingly.
• Ability to be a trusted partner with employees in supported business units.
• Superior verbal, written, and editing skills with a passion for storytelling.
• Ability to write quickly and clearly and adhere to deadlines when applicable.
• Advocate for the company culture, employee engagement, and weaving values throughout messaging.

Physical Demands and Work Environment

The physical demands and work environment described here are representative of those that must be met and/or encountered by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.