IT Business Operations Analyst, Sr.

Purpose of Position

The IT Business Operations Analyst, Senior (Sr IT BizOps Analyst) supports the office of the CIO and is responsible for critical aspects of the business of IT. This includes cost control oversight; invoice processing; preparing and reviewing budgets, forecasts, actual spend reconciliation; resource management – headcount and contractor/consultant tracking; department communications  and engagement. The Sr IT BizOps Analyst will also be responsible for general reporting, preparing executive presentations, and leading continuous improvement activities.

Tasks and Responsibilities

• Drive financial activities across leaders in the department, in partnership with FP&A; support IT leadership with budgets, forecasts, spend reconciliation activities
• Oversee IT timecard process; prepare timecard data reports for Accounting and IT leaders
• Perform complex analysis to identify trends and opportunities for improvement – utilizing both financial and operational data
• Perform tracking of employee and contractor/consulting resources
• Mature the IT department communication and engagement activities
• Coordinate IT invoice processing, ensuring accurate coding and approvals
• Prepare recurring and adhoc reporting for leaders and executives to ensure accurate information for managing IT teams and department
• Support other IT business activities, e.g. requests for project funding, supplier contract reviews and enforcement
• Participate in financial, operational, and other special projects

Minimum Education

• Bachelor's degree from an accredited institution or equivalent industry experience

Minimum Experience

• 4+ years of professional experience in a role focused on financials, reporting, and analysis
• Familiarity with IT organizations and IT budgets, preferred

Knowledge, Skills, Abilities

• Demonstrated ability to support department leaders with advancing and maturing strategic and tactical activities
• Strong understanding of finance and accounting principles
• Experience with departmental budgeting and forecasting processes
• Strong facilitation and organizational skills; able to interact and collaborate with team members across different departments and functions
• Experience preparing and presenting reports and analysis to management
• Excellent verbal and written communication skills
• Advanced Excel skills; and strong skills for other Microsoft applications such as Word, PowerPoint, Teams, Outlook
• Ability to identify issues and problems, generate solutions, and review alternatives
• Ability to work independently when needed but also work in a collaborative, team-oriented environment focused on common goals to achieve mutually beneficial results
• Ability to prioritize and manage workload, communicating issues clearly
• Strong continuous improvement mindset

Physical Demands and Work Environment

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and communicate. The employee may be required to stand, walk, and sit.

Specific vision abilities required by this job include the ability to view monitors, technical documents, and reference material.

The noise level in the work environment is usually low to moderate.