Technician Field Service II

Purpose of Position

Plans and coordinates in-house and customer based field installation and integration of flight simulation PC windows based real-time computing image generation, fixed matrix type projection and optical display systems at customer’s facility ensuring system functionality through execution of documented test procedures meets program specifications.

Tasks and Responsibilities

- Reading, understanding, and interpreting block diagrams, wiring diagrams, assembly drawings, customer and regulatory specifications.- Using basic electronic test equipment and understanding of analog and digital technology necessary for analysis of problem(s) and determination of root cause(s) including recommendation(s) for repair, replacement, or other necessary corrective action.- Documenting and tracking issues identified in fulfillment of job duties through appropriate reporting channel following up and coordinating problem resolution with engineering, customer service, production, or quality assurance as required.- Developing, understanding, and executing detailed written customer and/or program specific test procedures.- Providing effective written communication to supervision providing status of activities, trip reports, and other technical reports as required in fulfillment of job duties.- Providing an effective communication link between our customer and the company to help ensure a high level of service is provided to the customer.- Conducting on-the-job training (OJT) regarding the safe operation and maintenance of our visual system demonstrating appropriate skills to team members and customers.- Heavy travel is involved in this position.

Minimum Education

Associate's degree (A.S.) or equivalent from two-year College or technical school in Computer Science, Computer networking and technology, or Electrical Engineering Technology

Minimum Experience

+ three (3) years related experience

Knowledge, Skills, Abilities

Formal Microsoft Certified Desktop Support Technician or CompTIA A+, CompTIA Network+, CompTIA Server+ certifications and UNIX familiarity are preferred.

Physical Demands and Work Environment

While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. The employee is frequently required to walk and sit. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.