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Systems Administrator

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Date: Jan 9, 2019

Location: Centennial, CO, US, 80112

Company: FlightSafety International

Requisition 13376

Location: Centennial, CO  Centennial , Colorado 80112 , United States (US)

The Systems Administrator (SA) is responsible for effective provisioning, installation/configuration, operation, and maintenance of system hardware, software and its related infrastructure. This individual participates in technical research and development and will ensure that system hardware, operating systems, software systems, and operational procedures, adhere to organizational values and requirements.

 

Essential Functions and Responsibilities:

  • Assists other Information Technology (IT) teammates, as well as non-IT department employees, with technical issues and activities. This could include research, sourcing and product trial; technical analysis and design; and support of operations staff in executing, testing and rolling-out desired solutions.
  • May also be accountable for the following systems: Linux and Windows systems that support the IT infrastructure; Linux, Windows and Application systems that support Asset Management; Responsibilities on these systems may include engineering and provisioning operations along with maintenance and support, to ensure continual innovation.
  • Deals with a variety of problems and sometimes has to decide which answer is best. Decisions can have a noticeable effect on departmental and/or company operations.
  • Engineering and Provisioning
  • Maintains the Corporate Internet/Intranet; Local Area Network (LAN) system, servers, printers, personal computers and software. Installs new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.
  • Responsible for the technical administration of the LAN to include security, communications, internet/intranet site maintenance, software, applications, license administration, backup services, and initial troubleshooting at the system level.
  •  Develops and maintains installation and configuration procedure documentation.
  • Contributes to, and maintains system standards.
  • Researches and recommends system changes or redesign that may include hardware, software or ancillary items; purchases and Identifies approaches that leverage our resources and provides economies of scale.
  • Researches and recommend innovative, and where possible automated approaches for system administration or other IT related tasks.
  • Operations and Support
  • Performs daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion and integrity of scheduled jobs such as backups.
  • Performs daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary.
  • Installs approved software and upgrades on the LAN system and Corporate PC’s.  Coordinates updates with end users and assists in maintaining the Corporate Help Desk.
  • Creates, changes, and deletes user accounts per request.
  • Provides escalation level support per request, to PC Technicians and other Help Desk personnel, both local and with the FlightSafety International Corporate IT team. This may include opening trouble tickets with external vendors for assistance and support.
  • Repairs and recovers from hardware or software failures.  Coordinates and communicates with impacted constituencies.
  • Maintains the Corporate Office telephone and voice mail system as required.
  • Provides training as needed on operating system hardware and software to end users and other department members.
  • In the absence of the IT Manager, takes responsibility of the department and makes decision deemed necessary in outage or emergency situations, reporting status to the company President, or other designated manager.
  • Maintenance
  • Applies OS patches and upgrades on a regular basis, and upgrades administrative tools and utilities. Configures / adds new services as necessary.
  • Upgrades and configures system software that supports the IT infrastructure applications, or Asset Management applications, per project or operational needs.
  • Maintains operational, configuration, or other procedures.
  • Performs periodic performance reporting to support capacity planning.
  • Performs ongoing performance tuning, hardware upgrades, and resource optimization as required.  Configure CPU, memory, and disk partitions as required.
  • Maintains data center environmental and monitoring equipment.
  • Implementation assistance and Maintenance of the disaster recovery plan and associated hardware and software.

 

Other Duties and Responsibilities:

  • Administers and maintains end user systems, including desktops, laptops and mobile devices. End user support when required, to include but not limited to; hardware and software “how-to”, testing, troubleshooting and diagnosing, leading to resolution to all encountered problems.
  • Travels as required.

Performs other duties as assigned.

 

Knowledge, Skills and Ability:

  • Ability to work with a variety of computer users.
  • Solid knowledge of: Windows desktop operating systems.
  • Solid knowledge of: Windows 2008, 2012 Server.
  • Firm knowledge of: VMWare VSphere, Esxi, Veeam, BackupExec
  • Basic knowledge of: Microsoft Office Applications (Word, Excel, PowerPoint, Access, Outlook).
  • Basic knowledge of communications principles (voice & data).
  • Ability to plan, organize and implement varied and complex tasks.
  • Ability to effectively understand instructions in order to develop and achieve a strategic outcome.
  • Good judgment is required, as is dedication to seeing various tasks through to completion, and taking responsibility for successes and/or failures.

     

Education and Formal Training:

Bachelor’s degree, with a technical major highly desired. Actual work experience may be substituted for educational requirements.  Network+, Security+ CCNA certification desired.

 

Experience:

Two years of practical network experience. Three plus years desktop support experience (either on premise or remotely).

 

FlightSafety is an Equal Opportunity Employer/Vet/Disabled.


Nearest Major Market: Denver